Privacy Policy
I.L. Medi-Market Ltd. (hereinafter: the “Company”) respects the privacy of its customers and users of the sales portal and undertakes to protect the information provided to it in accordance with all applicable laws, including the Protection of Privacy Law, 1981.
1. Collection of Information
When using the portal, including placing orders or contacting the Company, personal identifiable information may be collected, including but not limited to: full name, address, phone number, email address, payment details, order history, and relevant medical information required for the provision of products or services (if required and in accordance with applicable laws and regulations).
Providing information is voluntary and based on the user’s consent; however, failure to provide certain information may prevent the receipt of specific services.
2. Use of Information
The collected information may be used for the following purposes:
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Processing orders, deliveries, and payments
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Providing customer service and support
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Operating and managing the portal
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Improving user experience and tailoring services
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Sending operational updates or marketing communications, subject to prior consent and applicable law
3. Medical Confidentiality
Any medical information collected, if applicable, will be stored with enhanced security measures and in compliance with legal requirements. Such information will not be transferred to third parties except as required by law or for the purpose of providing the services.
4. Sharing Information with Third Parties
The Company does not share personal information with third parties, except in the following cases:
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For the operation and maintenance of the portal (IT service providers, infrastructure, and information systems)
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For delivery and logistics services
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To comply with legal obligations, court orders, or regulatory requirements
5. Information Security
The Company implements reasonable and accepted information security measures in accordance with industry standards to protect personal and sensitive information from unauthorized access, use, or disclosure.
6. Cookies
The portal uses cookies for ongoing operation, personalization of services, statistical analysis, and improvement of user experience. Users may manage or block cookies through their browser settings.
7. Marketing Communications
Subject to the user’s consent, the Company may send marketing messages, promotions, and updates using the contact details provided. Users may withdraw their consent and unsubscribe from marketing communications at any time by contacting customer service or using the unsubscribe option included in such communications.
8. User Rights
In accordance with applicable law, users may request to review, update, or delete their personal information by contacting the Company at:
sales@medi-market.co.il
9. Data Retention
Personal information will be retained in the Company’s databases for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
10. Changes to the Privacy Policy
The Company may update this Privacy Policy from time to time. Any changes will be published on the portal and will take effect as of the date of publication.